If you wish to return an item due to the item being faulty it must be returned within 14 days of receiving it. Items must be unworn, unwashed and with original tags still intact. If an item is faulty The Wild Haven Collective is happy to offer you a refund or exchange. Shipping costs are the responsibility of the customer.

For change of mind or incorrect sizes items must be returned within 14 days of receiving it. Items must be unworn, unwashed and with original tags intact. The Wild Haven Collective is happy to exchange or provide a store credit in these instances. Store credit must be used within 6months. Shipping costs are the responsibility of the customer.

We do not offer returns or exchanges on sale items.

Please make your selection carefully. We do not offer refunds on custom orders if you simply change your mind or make a wrong decision.

For all returns please email sales@wildhaven.com.au and we will forward you the necessary paperwork to complete and return with your purchase.